Shipping & Returns

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Shipping Schedules

95% of all orders get shipped within 1 or 2 business days upon payment. Delivery time for USPS ground is 3 to 9 business days and 2 to 3 days for Priority Mail depending on your location. We ship Monday thru Friday excluding Holidays AFTER payment has been confirmed. We DO NOT ship to Post Office Boxes or APO/FPO`s. Due to the distance and other considerations, shipping to Alaska, Hawaii, Puerto Rico and Canada will incur a $30 shipping fee. We process your order(s) Monday thru Friday except for a week day holiday. We will email the tracking number to you. Please be aware that the number will not show any activity until late the evening after pick-up.

Received Shipments

Please inspect all packages before accepting delivery. We recommend that you save the original shipping box and packing materials in the (very unlikely) event the unit needs to be shipped for service. If item is damaged please contact us within 3 days of receipt to acquire an RMA number. A replacement for the damaged item will be sent once damaged item is returned.

Overweight Shipments

All items over 100 lbs must ship by truck, please allow 3 to 7 days for truck deliveries. All truck shipments are curbside delivery; upgraded services such as lift gate and inside delivery can be purchased for additional costs.

Refused Shipments

All refused orders are subject to a restocking fee. All truck orders that are refused are subject a restocking fee plus return shipping fees.

Returns

Our goal is 100% customer satisfaction. Thus, if you are unsatisfied with our products simply call or email us and we will direct you on how to return the product to us. We will replace the product at no charge to you as long as it is only marginally used. This means if it is damaged in shipment or you tried it one time and you were not satisfied then we will replace it at no charge to you. For consumables, we can not replace the product where the container is not faulty and substantial amounts of the product are missing. If you would like a refund we will always make a refund for the unused portion that is returned to us. This policy is good for 30 days.

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2 x $48 Gift Basket (plus $3.00 for extra packaging)
1 x $50 Gift Box (plus $3.00 for extra packaging)
1 x Single serving K Kup Maple Pecan
1 x Maple Sugar Candle - 23 oz.
1 x Single Serving K Kup Maple Walnut
1 x Gourmet Maple Coffee, Whole Bean (8 oz.)
1 x Pure Maple Cream - 16 Ounce Jar
1 x $30 Gift Certificate
1 x 100% Pure Maple Syrup - 8.45 ounce glass log cabin
1 x Maple Tea - 10 Tea Bags
1 x Parkers Maple Syrup Glass Bottle (250ml)
1 x Maple Leaf - Maple Bacon Coffee Medium Roast (12 oz.)
1 x Good Night Mountain
1 x 12 Pack K Cup Maple Bacon Coffee Regular
1 x Gourmet Maple Coffee, Decaf, Ground (8 oz.)
1 x 100% Pure Maple Syrup in Glass Leaf - 1.7 oz
2 x 12 Pack K Cup Maple Coffee Regular
1 x Maple Sugar - 1 Pound Bag
1 x Maple Cinnamon Ground Coffee (12 oz.)
1 x $25 Gift Certificate
1 x Good Night New Hampshire
1 x The Original Maple Tea`The d Erable' - 25 tea bags
2 x $78 Gift Basket (plus $3.00 for extra packaging)
1 x All Natural Pure Maple Sugar Crystals, 4 ounces
1 x Maple Leaf - Maple Bacon Coffee Medium Roast (6 oz.)
1 x Parker`s Maple Barn Maple Butter Lip Balm
1 x Perley - The True Story of a New Hampshire Hermit
1 x Good Night Puppies
1 x $5 Gift Certificate
1 x 100% Pure Maple Syrup in Glass Leaf - 3.4 oz
1 x $100 Gift Certificate
1 x 100% Pure Maple Syrup - 34 ounce Glass Jug
1 x Making Maple Syrup by Noel Perrin
1 x Pure Maple Cream - 8 Ounce Jar
1 x Gourmet Maple Coffee, Ground, One Pound
1 x Welcome to Our Sugar House Coloring Book
1 x Maple Tea - 24 Bags in Green Tin
1 x Parker Hat Blue
1 x Good Night Planes
1 x Ggingerbread Man 100% Pure Maple Syrup in Glass Gingerbread Man
1 x 12 Pack K Cup Maple Cream Coffee Regular
1 x Parkers`s Maple Barn Cooking Apron
1 x "Parker's Maple Barn" Souvenir Coffee Mug
1 x Maple Kettle Popcorn
1 x Good Night Massachusetts
1 x $35 Gift Basket (plus $3.00 for extra packaging)
1 x $45 Gift Box (plus $3.00 for extra packaging)
1 x $58 Gift Basket (plus $3.00 for extra packaging)
1 x $100 Gift Basket (plus $3.00 for extra packaging)
1 x Brown Sugar Disc - Gingerbread Man
1 x Souvenier Moose Spoon
1 x Good Night Pirate Ship
1 x 100% Pure Maple Syrup in Glass - 8.45 oz (leaf)
1 x Native American Herbal Tea - Tepee Dreams - 12 Tea Bags
1 x Good Night Country Store
1 x "Got Moose" NH Mug
1 x Native American Tea - Warrior`s Brew - 12 Tea Bags
1 x 100% Pure Maple Syrup - 8.45 ounce glass bottle (covered bridge)
1 x 6 oz Maple Seasoning
1 x Good Night Lake
1 x Gourmet Maple Coffee, Ground (8 oz.)
1 x Brown Sugar Disc - Maple Leaf
1 x 12 Pack K Cup Maple Sugar Coffee Regular
1 x Pure Maple Cream - 4 Ounce Jar
$1,243.65
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