Shipping & Returns

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Shipping Schedules

95% of all orders get shipped within 1 or 2 business days upon payment. Delivery time for USPS ground is 3 to 9 business days and 2 to 3 days for Priority Mail depending on your location. We ship Monday thru Friday excluding Holidays AFTER payment has been confirmed. We DO NOT ship to Post Office Boxes or APO/FPO`s. Due to the distance and other considerations, shipping to Alaska, Hawaii, Puerto Rico and Canada will incur a $30 shipping fee. We process your order(s) Monday thru Friday except for a week day holiday. We will email the tracking number to you. Please be aware that the number will not show any activity until late the evening after pick-up.

Received Shipments

Please inspect all packages before accepting delivery. We recommend that you save the original shipping box and packing materials in the (very unlikely) event the unit needs to be shipped for service. If item is damaged please contact us within 3 days of receipt to acquire an RMA number. A replacement for the damaged item will be sent once damaged item is returned.

Overweight Shipments

All items over 100 lbs must ship by truck, please allow 3 to 7 days for truck deliveries. All truck shipments are curbside delivery; upgraded services such as lift gate and inside delivery can be purchased for additional costs.

Refused Shipments

All refused orders are subject to a restocking fee. All truck orders that are refused are subject a restocking fee plus return shipping fees.

Returns

Our goal is 100% customer satisfaction. Thus, if you are unsatisfied with our products simply call or email us and we will direct you on how to return the product to us. We will replace the product at no charge to you as long as it is only marginally used. This means if it is damaged in shipment or you tried it one time and you were not satisfied then we will replace it at no charge to you. For consumables, we can not replace the product where the container is not faulty and substantial amounts of the product are missing. If you would like a refund we will always make a refund for the unused portion that is returned to us. This policy is good for 30 days.

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1 x Welcome to Our Sugar House Coloring Book
1 x 100% Pure Maple Syrup in Glass - 16 oz
1 x The Original Maple Tea `The d`Erable` - 48 tea bags
1 x Good Night Mountain
1 x "Sure Shot Sid's" Lemon Pepper Seasoning
1 x Whoop Ass Ghost Pepper Hot Sauce (6 oz)
1 x Good Night Massachusetts
1 x Maple Sugar - 1 Pound Bag
1 x Maple Tea - 12 Bags in Green Tin
1 x Old Fashioned Puff Candy, 5 ounces
1 x Good Night Ocean
1 x Gourmet Maple Coffee, Whole Bean (8 oz.)
1 x Single serving K Kup Maple Pecan
1 x Brown Sugar Disc - Moose
1 x Parker Hat Blue
1 x Hot Chocolate Sea Salt & Caramel
1 x Tangy Honey Mustard - 8 oz.
1 x Surrender the Booty Ghost Pepper Hot Sauce (6 oz)
1 x 100% Pure Maple Syrup - 8.45 ounce glass bottle (covered bridge)
1 x Brown Sugar Disc - Maple Leaf
1 x 12 Pack K Cup Maple Bacon Coffee Regular
1 x The Original Maple Tea`The d Erable' - 25 tea bags
1 x Maple Tea - 24 Bags in Green Tin
1 x 100% Pure Maple Syrup - 8.45 ounce glass log cabin
1 x 12 Pack K Cup Maple Sugar Coffee Regular
1 x Single Serving K Kup Maple Cream
1 x Parkers Hat Red
1 x Brown Sugar Disc - Gingerbread Man
1 x All Natural Pure Maple Sugar Crystals, 3 ounces
1 x Gourmet Maple Coffee, Decaf, Whole Bean (8 oz.)
1 x Jane's Crazy Salt
1 x Single Serving K Kup Maple Walnut
1 x Ipswich Ale Brewery Mustard (9 oz)
1 x Good Night Race Cars
1 x Buttermilk Pancake Mix -24 oz
1 x Melville`s Hand Poured Honey Bacon Savory Lollipop (7 oz)
1 x Hot Chocolate Ginger Snap
1 x 100% Pure Maple Syrup in Glass - 25.5 oz
1 x Brown Sugar Disc - Rooster
1 x Parker Hat Black
1 x Native American Tea - Warrior`s Brew - 12 Tea Bags
1 x Native American Herbal Tea - Indian Love Tea - 12 Tea Bags
1 x Hot Chocolate Chocolate Mix
1 x The Dazzling Daffodil
1 x Maple Tea - 10 Tea Bags
1 x 100% Pure Maple Syrup - 34 ounce Glass Jug
1 x Melville`s Hand Poured BBQ Bacon Savory Lollipop (7 oz)
1 x 12 Pack K Cup Maple Cream Coffee Regular
1 x Brown Sugar Disc - Moose
1 x Perley - The True Story of a New Hampshire Hermit
1 x 100% Pure Maple Syrup in Glass - 8.45 oz (leaf)
1 x Real Time Pain Relief 2Fl oz Tube
1 x Gourmet Maple Coffee, Whole Bean, One Pound
1 x Good Night New Hampshire
1 x Apple Cinnamon Pancake Mix - 24 oz.
1 x Single Serving K Kup Maple Pumpkin
1 x Woodman's Weather Stick
1 x Melville`s Hand Poured Maple Bacon Savory Lollipop (7 oz)
1 x 100% Pure Maple Syrup - 1.7 ounce Glass "Nip"
1 x Parkers Maple Syrup Glass Bottle (250ml)
1 x Good Night Planes
1 x Pure Maple Cream - 8 Ounce Jar
1 x All Natural Pure Maple Sugar Crystals, 16 ounces
1 x Real Time Pain Relief 12 Fl oz Pump
1 x 100% Pure Maple Syrup in Glass Leaf - 1.7 oz
1 x Camp Mix - Lemon Pepper - 4.1 ounces
$581.98
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